Jobs

The Citadel Theatre, one of Canada’s largest and busiest professional, not-for-profit theatre companies and facilities, has an opening for a full-time permanent Assistant Technical Director. The Assistant Technical Director assists the Technical Director in ensuring high quality production values for all Citadel productions and co-productions. Making appropriate use of our facilities, human, and financial resources to support the production crews.

KEY ACCOUNTABILITIES

• Create, maintain, and distribute crew schedules for the Staging, Lighting, Sound, and Video Crews.
• Schedule and supervise production department labour in accordance with approved production and overhead budgets, as assigned by the Technical Director.
• Liaise with Designers on behalf of the relevant department heads for pre-production preparations.
• Provide Designers with required venue drawings, inventories, and other production information as directed by the Technical Director.
• Create technical drawings for the shops as assigned by the Technical Director.
• Research materials, equipment, and techniques that may be required to execute construction of production elements.
• Coordinate with the TD team and Department heads to ensure efficient and safe installation of production elements and technology in the performance venues.
• Estimate production element costs and labour requirements assigned by the Technical Director.
• Procure materials for the production shops in accordance with approved production and overhead budgets.
• Ensure all crews working under the ATD’s supervision do so in a safe and respectful manner, abiding by Citadel policies and Health and Safety Regulations.
• Attend rehearsals and performances to record and distribute work notes to department heads.
• Support ATD: Rentals and Events and Production Manager as directed by the Technical Director.

REQUIRED QUALIFICATIONS

• Education: Post Secondary Technical Theatre Education is an asset.
• Experience: 5 years working in professional theatre production departments.
• Skills:
  • Proficiency with Vectorworks
  • Ability to create, maintain, and interpret CAD files.
  • Proficient with MS365 Office suite and other common office applications.
  • Familiar with all aspects of stagecraft. Proficient in at least one.
  • Excellent written and oral communication skills suitable for corresponding with external clients.

DESIRED QUALIFICATIONS

• Experience supervising or working in an IATSE Union environment.
• Experience working as a carpenter, props builder, or painter
• Fall Protection Training
• Mobile Elevated Work Platforms (MEWP) / Aerial work platform training.
• Valid Driver’s License

ADDITIONAL REQUIREMENTS

• Ability to travel for limited periods of time to support co-productions or tours.
• Ability to work evenings and weekends as required by the production schedule.
• Ability to climb stairs, ladders, and navigate construction sites with uneven surfaces.

TO APPLY

Qualified applicants are encouraged to email their resume and cover letter to Human Resources at humanresources@citadeltheatre.com by October 22, 2025. Full job posting: www.citadeltheatre.com/employment/assistant-technical-director/

The Citadel Theatre is committed to having our team reflect the community it serves and actively welcome applicants from diverse and equity-seeking backgrounds. The Citadel also endeavors to create and guard a culture of respect and cooperation with all staff, artists, colleagues, volunteers and internal/external parties. Thank you for your interest but only those persons chosen for next steps will be contacted. No telephone calls please.

Salary Range: $50,000-$60,000

The Citadel Theatre team lives, works, and creates in Amiskwaciwâskahikan (Edmonton), on Treaty No. 6 territory and the homeland of many Indigenous Peoples including the Nehiyawak, Saulteaux, Stoney Nakoda, Haudenosaunee, Niitsitapi, Inuit, Dene, and Métis. We are committed to reconciliation by sharing resources, including Indigenous stories, fostering meaningful community relationships, and upholding our responsibility to this land and each other.

The Citadel Theatre, one of Canada’s largest and busiest professional, not-for-profit theatre companies and facilities, has an opening for a part-time FOH Supervisor. Reporting to the Front of House Manager, the FOH Supervisor is responsible for providing excellent customer service to patrons and clients attending performances or events at The Citadel Theatre. They are responsible for managing Front of House Staff and Volunteers on shift, and coordinating between Front of House, Hospitality and Box Office Operations, and the Back of House/Stage Management Team.

https://citadeltheatre.com/employment/foh-supervisor/

KEY ACCOUNTABILITIES

• Patron Ingress and Egress: as required, troubleshoot ticket scanners and help scan patrons’ tickets, solve seating issues (including but not limited to: double seatings, patrons wishing to move, and patrons who cannot get to their seat), know the theatre and building layouts and important locations within the complex, allow or disallow entry to the theatre as needed, facilitate the entry of latecomers, and other tasks related to the flow and movement of patrons.
• Patron Experience: ensure a positive patron experience, answer and address patrons’ questions, comments and concerns, have a thorough knowledge of the Citadel Theatre’s Season and other goings-on in the building, pass patron feedback to management, suggest and implement changes to improve patron experience.
• Safety: have a thorough knowledge of emergency and safety procedures. As required, be a first responder in emergencies, provide first aid, maintain and ensure adherence to theatre and safety rules, and other tasks related to maintaining the safety of patrons, staff and volunteers.
• Reporting: as required, complete and distribute FOH Show Reports, write incident reports as needed.
• Volunteer Management: as required, establish positive relationships with volunteers, ensure volunteers are completing the tasks assigned to them, schedule volunteers, log volunteer hours, communicate with volunteers about upcoming shifts, communicate with volunteers about missed shifts, monitor the volunteer email, address inappropriate volunteer behaviour

REQUIRED QUALIFICATIONS

• 2 to 3 years of customer service experience.
• Experience handling cash.
• Proficiency in Microsoft Suite, and the ability to troubleshoot a variety of technological equipment.
• Standard First Aid – Level C CPR & AED Certification, or the willingness to be certified.
• AGLC ProServe Certification, or the willingness to be certified.
• Excellent verbal and written communication skills.
• The ability to think on your feet and come up with solutions as problems arise.
• The ability to adapt and adjust to a variety of situations, and to thrive in a fast-paced environment.
• The ability to lead a team and be the primary point of contact on shift.

ADDITIONAL REQUIREMENTS

• A strong passion for live theatre and a commitment to advancing accessibility in the arts.
• Demonstrated dedication to the principles of equity, diversity, inclusion, and access (EDIA).
• Exceptional organizational skills, attention to detail, and clear, effective communication abilities.
• Proven ability to solve problems creatively, collaborate with diverse personalities, and consider multiple perspectives.
• Ability to work independently and collaboratively, with a flexible, proactive, and team-oriented approach.
• Weekend and evening availability is required. Some daytime availability is an asset.

TO APPLY

Qualified applicants are encouraged to email their resume and cover letter to Human Resources at humanresources@citadeltheatre.com by October 16th, 2025.

The Citadel Theatre is committed to having our team reflect the community it serves and actively welcome applicants from diverse and equity-seeking backgrounds. The Citadel also endeavors to create and guard a culture of respect and cooperation with all staff, artists, colleagues, volunteers and internal/external parties. Thank you for your interest but only those persons chosen for next steps will be contacted. No telephone calls please.

Hourly wage for the FOH Supervisor role is $19.00.

The Citadel Theatre team lives, works, and creates in Amiskwaciwâskahikan (Edmonton), on Treaty No. 6 territory and the homeland of many Indigenous Peoples including the Nehiyawak, Saulteaux, Stoney Nakoda, Haudenosaunee, Niitsitapi, Inuit, Dene, and Métis. We are committed to reconciliation by sharing resources, including Indigenous stories, fostering meaningful community relationships, and upholding our responsibility to this land and each other.