Date: Jun 27, 2022
Deadline: Jul 8, 2022 - 11:45 pm
Reporting to the Manager, Customer Service & Events, the Event Services Coordinator contributes to the success of the organization by supporting with duties relating to sales, bookings, event coordination and general administration.
You have a passion for helping bring client visions to life and are eager to support in elevating the customer experience. Utilizing your knowledge of the arts sector and meeting & event industry, you contribute to the efforts in highlighting Arts Commons and our spaces as a top destination for hosting a variety of unique and special events.
You have a flair for sales and can influence customers through your excellent customer service and negotiation abilities. You are flexible and adaptable to change - often supporting the team with needed tasks, no matter how big or small, with a positive attitude.
When you are not assisting with booking and sales strategies to develop client and event opportunities, you are on-site coordinating all the details of an event to ensure client satisfaction or advancing the event details of internal bookings. You are motivated to go the extra mile, and always exude exemplary communication, problem-solving, organization, and multi-tasking skills with professionalism.
Who we are:
Arts Commons is embarking on a new path to support the Arts Commons ecosystem inclusive of artists, resident companies, and community groups. As one of the largest performing arts centres in Canada, Arts Commons strives to break down barriers to cultural participation by providing a modern, open, and inclusive gathering space in a central location.
We are:
Stewards of an arts ecosystem
- Our mandate is to provide and care for our assets
An Arts Presenter
- Our mandate is to produce and present multiple series, presentations and
education programs annually
A Facilitator
- Our mandate is to ensure optimal access and utilization of our assets, by ourselves, our Resident Companies, and the community at large
What we offer:
On top of the excitement of working inside one of Canada's top performing arts facilities with a team of professionals that share a passion for the arts, Arts Commons offers a competitive salary and a wide range of benefits:
- A collaborative, engaging and values driven work environment
- An annual salary in the range of $43,000 - $47,000
- A comprehensive health and dental benefits package, with RSP matching and access to an Employee & Family Assistance Program (EFAP)
- A positive working culture, keeping employee health and wellness a priority with generous paid time off policies and an annual lifestyle allowance
- A dynamic role that will have you engaging with the arts and communities in many ways
What we value:
We are looking for individuals who share our vision of building a creative and compassionate society, inspired through the arts. Our team is made up of people with a diverse range of interests - singers, actors, musicians, playwrights, coaches, teachers, gamers, bakers, photographers, athletes, dancers. People whose interests encompass the widest spectrum. We even have furry, four-legged friends in the office. We value people who strive to do the right thing, and work to be their best. People with open minds, hearts, and arms.
What you will get to do here:
Working within a fluid and fast paced work environment, the Event Services Coordinator supports with strategically booking spaces within the facility, such as the Engineered Air Theatre and Jack Singer Lobby (JSL) and promoting related services to maximize revenues. Whether it be a wedding, presentation, conference, gala, special meeting, or internal performance, the Event Sales Coordinator exercises exemplary attention to detail, communication, and organization skills to bring client events to life.
The key accountabilities of this role will take a focus on the primary areas of: Assisting in maximizing sales and bookings for external clients; Support of all internal bookings; Event coordination; and Event services administration and support.
Strategic Goals:
Promote services and generate revenues through venue and event bookings within Arts Commons' spaces, and assist with departmental administration, planning, coordination, and execution of client events - with quality service and professionalism at every interaction.
Where you fit within our ecosystem:
The Event Services Coordinator is part of the Event Services team within Arts Commons' Venue Operations department. This team is responsible for liaising with clients, booking events, and providing all services to ensure the smooth execution of events. This position works closely with the Finance, Programming and Production teams, as well as our Resident Companies, third-party clients and external community groups and partners.
You will be a great fit if you…
Must haves:
- 1-3 years' experience working in an event planning or sales coordination role
- Client & patron services experience, with an emphasis on customer service
- Experience with special events co-ordination and budgeting
- Knowledge and understanding of the arts sector, meeting & event industry, and local media landscape
- Ability to stand and work at functions for up to four hours at a time
- Excellent customer influence and negotiation skills
- Can approach issues with a problem-solving attitude while exercising independent judgement
- Positive working relationships and demonstrated teamwork with internal and external contacts while working towards the success of Arts Commons
- Advanced proficiency with Microsoft Office suite
- Positive attitude, strong attention to detail, and effective organizational skills
- Excellent interpersonal, oral and written communication skills
Nice to have:
- A relevant certificate/diploma/degree from a recognized post-secondary institution or equivalent combination of education and work experience
- A passion for the arts!
If you are interested in applying to this exciting opportunity, please forward your resume and cover letter in confidence to:
Human Resources
Arts Commons
205 - 8th Ave SE Calgary, Alberta T2G 0K9
Email: employment@artscommons.ca
Interviews will be conducted on an on-going basis and the job posting will officially close when a suitable candidate is found. For best consideration, please apply by the deadline date. While we hope to fill this position as earliest as possible, our commitment to finding the right candidate may require more time.
We thank all interested applicants in advance but will only be contacting those selected for an interview.
If you have any specific questions to ask in relation to the role, please send them to the email address above and a member of our team will do our best to respond to you in a timely manner.
Commitment to Inclusion, Diversity, Equity & Accessibility (IDEA)
As part of our organization's commitment to IDEA, we work to remove barriers in collaboration with a broad range of voices. Removing these barriers begins with the hiring process. To that end, we are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process, and applicants are asked to make their accommodation needs known.
It is the unique contributions of all our people at Arts Commons that drives our success. We are committed to providing an environment free of harassment and discrimination for everyone, and we will continue to work to ensure that our teams reflect the diversity of the communities we serve.