Calgary

Digital Marketing Coordinator

Reporting to the Associate Director of Marketing, the Digital Marketing Coordinator at Theatre Calgary will play a key role in developing and implementing Theatre Calgary’s marketing and communications strategies. You will work closely with a highly creative team to assist in the production of powerful marketing initiatives that drive greater brand awareness, audience development, sales and global recognition among audiences that positions Theatre Calgary as an industry leader.

Ticketing Services Representative

At a glance

Employment: Part-time (Hourly) with flexible hours.
Hours: Shift based work on weekdays, evenings, weekends and holidays, as required
Start Date: ASAP
Wage: $15-$18/hr
Location: Calgary (in-office)
Closing Date: June 11, 2025

Join us today and see for yourself some of the many reasons why we were voted one of Alberta’s Top Employers!

To apply, send your resume (required) and cover letter (optional) to:

employment@artscommons.ca 

Reporting to the Manager, Ticketing Services, our Ticketing Services Representatives promote Arts Commons’ shows and brand offerings to increase ticket sales and subscriptions.

You are fun, friendly, energetic, engaging and always eager to help others. You are someone who can provide world-class customer service through an innovative and inclusive mindset. You approach any problem, regardless of how big or small, with openness and understanding. You thrive in engaging customer-focused environments and can work well both individually and in a collaborative team-based environments. As a creative problem solver, you possess and ability to always remain calm and collected, especially when working under pressure.

Acting as an information resource on all offerings affiliated with Arts Commons, you exude terrific written and verbal ability. You are outgoing and flexible in nature and perform your tasks efficiently while also providing the highest level of customer service. You are able to learn new programs and software quickly, and strong customer service skills.

Who we are:

Arts Commons is an ecosystem inclusive of artists, resident companies, and community groups. As one of the largest performing arts centres in Canada, Arts Commons strives to break down barriers to cultural participation by providing a modern, open, and inclusive gathering space in a central location.

At Arts Commons:

Our belief: That equitable access to the arts is a human right

Our Responsibility: To redefine a bold and adventurous Calgary by championing and investing in creativity

Our mission: To be an inspirational force where artists, community and organizations celebrate cultural identities, experience the full breadth of human emotions, and ignite positive change

What we offer:

On top of the excitement of working with a team of committed performing and visual arts professionals & enthusiasts at one of Canada’s top performing arts facilities, Arts Commons offers a wide range of perks, including:

  • A collaborative, engaging and values driven work environment
  • Wage of $15-$18/hr
  • Paid sick days benefit for hourly staff
  • Flexible work hours
  • A dynamic role that will have you engaging with the arts and our community in many ways

What we value:

We are looking for individuals who share our vision of building a creative and compassionate society, inspired through the arts. Our team is made up of people with a diverse range of interests — singers, actors, musicians, playwrights, coaches, teachers, gamers, bakers, photographers, athletes, dancers. People whose interests encompass the widest spectrum. We even have furry, four-legged friends in the office. We value people who strive to do the right thing, and work to be their best. People with open minds, hearts, and arms.

What we value:

We are looking for individuals who share our vision of building a creative and compassionate society, inspired through the arts. Our team is made up of people with a diverse range of interests — singers, actors, musicians, playwrights, coaches, teachers, gamers, bakers, photographers, athletes, dancers. People whose interests encompass the widest spectrum. We even have furry, four-legged friends in the office. We value people who strive to do the right thing, and work to be their best. People with open minds, hearts, and arms.

What you will get to do here:

Every day presents a unique and exciting experience as Arts Commons hosts a wide range of events in our world-class venues! Ticketing Services Representatives are the first line of contact for new and existing ticket holders and subscribers. As such, you will contribute to our collective goal of creating memorable experiences and providing an exceptional level of customer service is essential this role.

The primary focus of a Ticketing Services Representative is to sell event tickets, facilitate new and renewing subscriptions programmed in the ticketing system, act as an information resource on all shows, events and offerings at Arts Commons, and to provide the highest level of customer service while doing so. Ticketing Services Representatives have a secondary focus on assistance with data entry, order processing, and reports.

The key accountabilities for this role include:

1. Achievement of customer service objectives

2. Support of ticketing services tasks and initiatives

3. Continuous development of job knowledge and skills

4. Active participation in departmental process development

Where you fit within our ecosystem:

The Ticketing Services team is part of Arts Commons Operations team. This role works closely with the Event Services and Programming teams as well as the Brand and Audience Development team which is responsible for all marketing, communications, sales and audience development initiatives at Arts Commons. In this role, you will be communicating regularly with members of public and community, as well as returning patrons and key stakeholders. In addition, this role also works regularly with third-party clients and Resident Companies.

You will be a great fit if you…

Must haves:

• Minimum of 1 year customer service experience

• Superior customer service skills, including proper phone and email etiquette

• Proven ability to work well both independently and in a collaborative team-based environment

• Advanced knowledge of Microsoft Excel and Word

• Ability to be productive and remain calm under pressure, especially during peak times

• Strong organizational and problem-solving skills

• Excellent verbal and written communication skills

• Ability to multi-task at a high level

• Strong ability to learn new software/programs quickly

• Outgoing and flexible in nature

• Ability to respond effectively to sensitive inquiries and complaints

• Ability to translate complex instructions or industry specific concepts into simple directions

• A passion for the arts!

Nice to have:

• Previous call centre and/or ticketing/box office service experience preferred

• Experience with Tessitura or other ticketing system an asset

• Ability to manage occasional physical tasks such as lifting of ticket stock, file boxes, equipment

 

If you are interested in applying to this exciting opportunity, please forward

your resume (required) and cover letter (optional) in confidence to:

Human Resources

Arts Commons

205 – 8th Ave SE Calgary, Alberta T2G 0K9

Email: employment@artscommons.ca

Interviews will be conducted on an on-going basis and the job posting will officially close when a suitable candidate is found. While we hope to fill this position as earliest as possible, our commitment to finding the right candidate may require more time. We thank all interested applicants in advance but will only be contacting those selected for an interview. If you have any specific questions to ask in relation to the role, please send them to the email address above and a member of our team will do our best to respond to you in a timely manner.

Commitment to Inclusion, Diversity, Equity & Accessibility (IDEA)

As part of our organization’s commitment to IDEA, we work to remove barriers in collaboration with a broad range of voices. Removing these barriers begins with the hiring process. To that end, we are committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and providing accessible employment practices. Requests for accommodation can be made at any stage of the recruitment process, and applicants are asked to make their accommodation needs known.

We strongly encourage applicants who identify as part of underrepresented groups, including women, people of colour and those with disabilities to apply. Even if your past experiences do not align perfectly with every qualification, we strongly encourage you to apply anyway! An excitement and passion for Arts Commons can go a long way here, whether it’s in this role or another.

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Summer Job Opportunity: Archive Assistant with Alberta Printmakers

ARCHIVE ASSISTANT

 

Alberta Printmakers (A/P) is seeking an enthusiastic individual who is community-minded, has a keen interest in public gallery practices, and possesses a passion for printmaking as a contemporary artform.

This is a temporary full-time opportunity that is contingent on funding approval through the Canada Summer Jobs program.

Term of employment:     July 7, 2025 – August 29, 2025; Full-Time Temporary Contract

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Discover the creative process behind new music at Wok and Talk with Kensington Sinfonia! This unique open workshop and Q&A session features brand new works for string orchestra, brought to life in collaboration with Roydon Tse, Mark Limacher, Chloe Weston, and Jiajia Li.

Experience the energy of a live orchestra workshop and join the conversation during the composer forum.

Free and open to the public!

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You're Invited: Neighbour Appreciation Day at the Kiyooka Ohe Arts Centre!

You're Invited: Neighbour Appreciation Day at the Kiyooka Ohe Arts Centre!

Date: Sunday, June 8 | 10 am – 1 pm
Location: 244034 Horizon View Rd, Calgary, AB T3Z 3M5

We’re opening our gates for a special Neighbour Appreciation Day at the Kiyooka Ohe Arts Centre! Join us for a relaxed morning of art and connection in the Sculpture Park. Enjoy guided tours of the park every hour on the hour, and take part in drop-in engagement activities throughout the grounds. The May/June KOAC Artist in Residence, Sinéad Ludwig-Burgess, will be on site, and visitors will be able to engage with her work and learn more about our residency program.

Whether you're visiting for the first time or returning to see what's new, we look forward to welcoming you and celebrating the creative spirit of our community.

No registration required - drop on by!

www.koartscentre.org/neighbour-appreciation-day 

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Bartender | Part Time (Hourly)

Theatre Calgary is currently recruiting 1-2 part-time Bartenders.

Reporting to the Bar Supervisor on shift and the Front of House Manager, the Bartender’s key responsibilities are to serve both alcoholic and non-alcoholic beverages and concessions to patrons visiting our theatre with enthusiasm and professionalism, while providing the highest level of customer service that Theatre Calgary patrons have come to expect.


Duties & Responsibilities